COVID-19: Swim Lesson
SWIMMING LESSONS UPDATE - 20/07/2021
What happens next?
Once your child has been placed on the system you will receive an email to confirm they are in the waiting list.
My child has now moved up to Primary
Pre-school children who were signed up with a direct debit prior to COVID and are now going to school will be offered an after-school space.
I was already on the waiting list, do I need to reapply?
We will be contacting children who were on the waiting list prior to COVID in the order they were added, there is no requirement to reapply if your child was previously on a waiting list.
Are 1-1 lessons available?
1-1 and after school waiting lists for all levels are still closed and will be reviewed when Perth leisure Pool opens
My child has been moved to another venue, will they go back to Perth Leisure Pool?
Children who were relocated to other live active sites will be contacted to return to Perth Leisure pool.
Please Note: We do not currently have an opening date yet for Perth Leisure Pool, but we are working in the background to ensure we are ready to go when we are able to reopen.
Live Active Loch Leven
Live Active Blairgowrie
Strathearn Community Campus
Breadalbane Community Campus
BOOKING & PAYMENT
All Swimming Lesson Direct Debits payments will automatically restart from 1st May with the exception of Perth Leisure Pool participants who have not had a space allocated in another venue.
WHAT TO EXPECT
In partnership with Scottish Swimming, we’ve implemented some new procedures and ask you read these before your child returns to Swimming Lessons.
• Please do not arrive any earlier than 5 minutes before your lesson start time.
• Children should arrive swim ready, with swimwear underneath their clothes, to reduce time in our changing areas.
• There will be designated points where you drop off and collect your child from their swim teacher in each venue.
• Whilst our showers are open, we ask, where possible that children shower at home after their lesson.
• We have one-way systems in our changing rooms and around our venues which we ask all customers to adhere to.
• Class times are staggered by 15 minutes to allow for additional cleaning and to ensure the area is clear before the next class participants enter.
• We’ve reduced the numbers in classes to allow everyone to adhere to social distancing.
• Spectating is currently only available for Pre School children attending Live Active Loch Leven for Swimming Lessons.
Q. IS PERTH LEISURE POOL OPEN?
No, Perth Leisure Pool suffered significant damage during the storms and flooding in August 2020. The work was estimated to take around 12 months to complete. Keep an eye on our website for any updates.
Q. CAN MY CHILD GO LANE SWIMMING?
Currently, sessions are available only to adults or young people at secondary school aged 11 and over. Everyone attending must be able to comply with the lane swimming etiquette.
We do however have Family Swimming sessions available in all our pools, check your local venue timetables for more information.
Q. WHAT WILL HAPPEN WITH MY CHILD’S SWIMMING DIRECT DEBIT?
All DD payments are currently frozen and will restart on 1st May. All customers should have received an email from us with detailed information about lessons including details on your class day and time.
Q. WHAT DO I NEED TO KNOW BEFORE MY CHILD RETURNS TO SWIMMING LESSONS?
You’ll find details on what to expect before returning to Swimming Lessons here.
Q. I WANT TO CANCEL MY SWIMMING LESSON DIRECT DEBIT; HOW DO I DO THIS?
Q. HOW DO I BOOK MY CHILD IN FOR SWIMMING LESSONS?
Q. Why has my direct debit increased from £17 to £20?
Q. When are 1-2-1 lessons going to restart?
1-2-1 lessons are now permitted however we are currently reviewing the lesson programme at all sites. Any updates will be displayed on our website.
Q. The time and/or day I have been allocated is no longer suitable, how do I change this?
Q. My child is struggling in their current lessons, what can I do?
Q. I missed a direct debit, what do I need to do?
Q. I would like to enrol another child into swimming lessons, how do I do this?
Q. How can I find out who my child’s instructor is?
Q. My child no longer wants to participate in lessons, how do I can my Direct Debit?
PERTH LEISURE POOL RELOCATED SWIMMING LESSONS
Q. My child has been taking part in lessons in another venue, when will lessons move back to Perth Leisure Pool?
We will be contacting you by email in August with more information on when your child will return to lessons at Perth Leisure Pool (please ensure the contact details we have for you are up to date).
Q. Will my childhave the same lesson time as they had previously?
They might not get the same lesson time as they did previously, but we will send you a list of all available lessons times when we send you an application form.
Q. How do I change the day or time of my child's class before lessons restart at Perth Leisure Pool?
Please email the Swimming Lesson team at [email protected].co.uk
Q. My child is in pre-school lessons at Loch Leven, but they go to school in August what will happen?
We will move your child into Primary School lessons but will give you more information on this when we contact you in July/August.
Q. My child is enjoying lessons in their alternative venue, do they have to move back to Perth Leisure Pool?
Mid-week lesson participants are welcome to stay at their current venue. We will not be continuing weekend lessons at Live Active Loch Leven and Strathearn Community Campus when Perth Leisure Pool re-opens. They can either find an alternative day and time at their current venue or move back to Perth Leisure Pool.
Q. My child is ready to move up to the next level, when will this happen?
As soon as your child achieves the class criteria, they will be moved to the next level at the venue they're currently attending.