News

Update: Wednesday 18th March 2020

In accordance with the government advice on reducing social contact, we have taken the difficult decision to close all Live Active venues and services to the public from close of business tonight (18th March 2020) which includes all services delivered in the community.  We expect the closure to continue until after the Easter Holidays, but we will be keeping the situation under review and acting in line with any further government advice. 
 
These are very challenging times for everyone, and we appreciate your understanding and support.  We are looking at ways that we can help you stay active over the next few weeks and will continue to post updates on our website and our social media. 
 
We’ve put together the most common questions we’ve been asked so far and those that we think you might have based on this update.  

Q. How will my Direct Debit membership be affected? 

All Direct Debit membership payments including Fitness, Energy, Fun and Swimming will have a freeze applied which will be applied from Monday 16th March 2020. This will be lifted automatically once we reopen and payments readjusted accordingly. You do not need to make any adjustments at the bank. 

Q. I have an annual membership, how are they affected? 

Anyone with an annually paid membership for Fitness, Energy or Fun will have an extension automatically added to their renewal date once we reopen. This will also be applied from Monday 16th March 2020. 

Q. My child is booked for Easter Holiday activities, how is that affected? 

Unfortunately, these sessions will be cancelled.  We will be refunding all customers who have pre-paid for an activity such as a camp over the Easter holidays.  Our venue teams are dealing with a significant number of enquiries, we therefore ask that customers bear with us at this time and we will communicate a process for all refunds as soon as possible.  

Q.  Will my childs one-to-one swimming lessons be affected? 

These lessons will resume at a later date and therefore all one-to-one swimming lessonswhich have been pre-paid will be credited to use once we reopen. 

Q.  I’ve rebooked and pre-paid my child’s gymnastics/ wee springers/ footballclimbing etc classes for next term, will these go ahead? 

These lessons will resume at a later date and therefore anyone who has booked their child in for any of our term time classes starting Monday 20th April will be updated closer to this date.  Any payments you have made for such sessions will be carried forward to when these resume.

As it stands our closures are until after the Easter holidays but as you can appreciate the rapidly evolving situation may mean this changes and we don’t want to misinform you. 
 
We ask for your understanding and can assure you we will update you as soon as we have more information. 

Q. I haven’t rebooked my child in for gymnastics/wee springers/ football/ climbing etc for next term, will they still get a space?

All children who had a space in last term will be automatically given a space in the next term. As with the above, we assume this to be the term starting from 20th April.

Q. I would like to hire out some gym / sports equipment, can I do this?

While we appreciate our equipment is currently not being used, our venues are closed to everyone including our staff and loaning any equipment out would be a breach of both our insurance and warranty agreements. 

If you'd like any guidance on alternative exercises you can do at home, drop our Fitness Team an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Q. I have a block booking in one of your venues, do we still have to pay? 

We’re removing all block booking from Monday 16th March until after the Easter holidays, which will mean no invoices will be generated.  You do not need to do anything at this time, and we will update you as soon as we have a confirmed reopening date. 

_____________________________________________________________________________________________

Update: Tuesday 17th March 2020

We continue to follow government advice during these unprecedented and challenging times.  The latest government advice is to ‘avoid all pubs, clubs and theatres’.  At this time we have not been given any directive to close our venues.

However, Perth & Kinross Council have advised that Campus facilities will close to the public from 18:00 on Tuesday 17th March and will not reopen until after the Easter holidays at the earliest.  This move is intended to reduce the number of external visitors who come into contact with school staff and pupils.   

As such, our facilities within North Inch Community Campus, Strathearn Community Campus, Breadalbane Community Campus, Loch Leven Community Campus, Blairgowrie Community Campus, Live Active Blairgowrie and Glenearn Community Campus will be closed from 18:00 today (17th March 2020). 

We understand that these closures affect the services we deliver in these venues including Holiday Programmes, Term Time Classes and Memberships. It will take time for us to contact affected customers so please bear with us.

All other Live Active venues will remain open as normal with continued increased measures on cleanliness and personal hygiene, to protect both our customers and staff. However, if you feel unwell or have any of the symptoms please refer to NHS information (https://www.nhs.uk/conditions/coronavirus-covid-19/.  and do not attend our venues.

Further updates will be posted on our websites and Social Media channels

_____________________________________________________________________________________________________________________

Update: Friday 13th March 2020

The Health and Wellbeing of the customers and staff of Live Active Leisure is our top priority. We are following advice from the NHS and government in relation to the Coronavirus.

We recognise that both our staff and customers have a vital role to play in following the latest health and travel information and have issued staff with guidance in line with the governments communications.

We are also implementing extra steps to help protect our customers and staff, this includes:  

  • We have increased the cleaning of frequently touched points such as door handles, card readers, tables etc.
  • We have placed notices regarding handwashing in all sink and toilet areas. We recommend that you wash your hands often with soap and water
  • The frequency of cleaning in general will be increased. 
  • We’ll continue to follow government and nhs guidelines and monitor what extra steps we can do. Any updates will be release on our website or on our social media 

You can help by:

  • Wiping down kit before and after use and wiping your workout area before and after. Cleaning points, paper towels/cleaning spray, are available throughout our facilities. 
  • Carry tissues to catch coughs and sneezes. Bin the tissue immediately and wash your hands.
  • Keep up to date.

More information is available from NHS Inform and GOV.UK.

We appreciate some of you may have questions due to the uncertainty of the current situation.  Any genral enquiries should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. and membership enquiries should be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

Buy your membership online!

More gyms, more pools, more classes

Join Now